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Return Policy
At WixFresh, we are committed to providing high-quality digital products to help you succeed. Please review our return policy carefully:
Digital Products
Since our products are digital and immediately accessible upon purchase, we generally do not offer refunds. However, we understand that issues can arise. If you encounter any of the following, please contact us for assistance:
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Technical issues: If you cannot access or download your product, we will work to resolve the problem or provide an alternative solution.
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Errors in delivery: If you receive the wrong file or product, we will ensure you get the correct one promptly.
Eligibility for Refunds
Refunds are only considered under the following circumstances:
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The product was not delivered as described.
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There was a significant technical issue we are unable to resolve within 7 days.
How to Request Support
For questions, concerns, or refund requests, contact us at [insert support email]. Please include your order details, a description of the issue, and any relevant screenshots or proof.
Additional Notes
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Refund requests must be made within 7 days of purchase.
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Custom templates, exclusive offers, or services (e.g., website setups or consultations) are non-refundable.
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All approved refunds will be processed within 7-21 business days.
We value your trust and are always happy to assist with any concerns to ensure you get the most out of your purchase.
Need Help? Reach us anytime at info@wixfresh.com.
WixFresh.
Designing your success, one website at a time.